One West University Boulevard, Brownsville, Texas 78520 | 956-882-8200

Service Support

The support and services that ITNet provides are intended to keep the campus Infrastructure, Telecommunications and Networks up to state of the art. Its main mission is to ensure that students, faculty and staff enjoy an environment of network computing and telecommunication technologies for enhancing and furthering the instructional and research goals of the institution. Some specific responsibilities and functions include the administration, analysis, design, installation, maintenance, operation, and planning of campus infrastructure, telecommunications and networks.

Services Provided

  • Network Support
    • Equipment and Network Health monitoring
    • Communication Rooms' Environment Health monitoring
    • Fire Alarm Notifications
    • Campus Police Access-Control
    • Campus Police Security Cameras
    • Campus fence cameras
    • HVAC & Lighting Control
    • Media Services device control
    • CATV
    • TLETS
    • Dynamic Host Configuration Protocol (DHCP) Service
    • Video conferencing
    • Authentication Services
    • Info Shop Kiosks
  • Network Infrastructure
    • Bandwith procurement
    • Redundant Internet Service Providers (ISPs)
    • Data Center network & utility design
    • Extension of Network and Telephony services to Remote sites
    • Network & Telecom design for new buildings and rennovations
    • Valley-wide fiber infrastructure
  • Network Security
    • Network firewalls
    • Network Intrusion Prevention System (IPS)
    • Network monitoring
    • Host bandwidth tracking
    • Virtual Private Network (VPN)
  • Telephony
    • VoIP and Analog¬†telephones
    • Wireless VoIP telephones
    • Voicemail
    • Enhanced 911 (E911)
    • Call Center
    • Call Accounting
    • Alert System
    • Fax over IP (FoIP)
  • Wireless
    • Wireless access control
    • Private clients
    • Site surveys
  • Assessing and Evaluation
  • Development and Research
    • Network Programming
    • Telecommunication Lab
    • Student Training
    • Documentation
    • Inter-Building wireless
  • Media Management
  • Maintenance of Infrastructure Level Equipment
  • Monitoring the Network
For comments and questions, please contact the Webmaster.